Privacy Policy boom4d
boom4d takes seriously its responsibility to protect the personal information of every user. This policy explains in detail how we collect, store, use and safeguard your data.
Important Notice: By registering and using boom4d's services, you are deemed to have read, understood and agreed fully to this Privacy Policy. Please read this document carefully before proceeding.
Six Pillars of Data Protection at boom4d
boom4d builds user trust through data management practices that are transparent, secure and responsible at all times.
Secure Data Storage
All personal information is stored on secure servers protected with high-level encryption. Access to your data is restricted to authorised personnel only, in accordance with strict security protocols.
Regulatory Compliance
boom4d complies with data protection requirements set by international licensing bodies. Every data handling process is designed to meet recognised personal information protection standards.
Full User Control
You have the right to access, update and request deletion of your personal information at any time. Privacy-related requests are handled by our 24/7 support team via live chat or email.
No Data Sales
boom4d never sells, rents or discloses users' personal information to third parties for marketing purposes without your explicit consent. Your data is not a product we trade in.
Transaction Security
Information related to deposits and withdrawals, including transactions via Touch 'n Go eWallet, DuitNow, FPX and cryptocurrency, is handled through encrypted channels to ensure the security of every transaction.
Communication Preferences
Users can choose to stop receiving marketing communications at any time. We respect your preferences and ensure communication channels are only used in line with the settings you have chosen.
1. Introduction and Scope of This Policy
This Privacy Policy is issued by boom4d, an online gambling platform operating under international licensing. This document explains the privacy rights and responsibilities that apply to all users who register or use any service offered through the boom4d website.
This policy covers all information we collect when you register an account, make deposits or withdrawals, use the live chat service, contact customer support, and while browsing our website. Any new services added to the boom4d platform in the future will also be subject to this Privacy Policy unless stated otherwise.
This platform operates for users aged 21 and above only. We do not collect data from individuals below the stipulated age limit, and any account found to have been registered by an underage user will be terminated immediately.
2. Information We Collect
boom4d collects various categories of information to enable the service to function properly and to meet regulatory requirements. The information collected includes:
- Identity Information: Full name, identity card number (MyKad), date of birth and residential address during the identity verification process.
- Contact Information: Active email address, mobile phone number and other communication details you provide during registration.
- Account Information: Username, encrypted password, login history and activity within the platform.
- Financial Information: Details related to the payment methods used (Touch 'n Go eWallet, DuitNow, FPX, USDT, BTC, ETH), deposit and withdrawal history, and transaction records.
- Technical Information: IP address, web browser type, operating system, access log data and device information used to access the platform.
- Activity Information: Betting history, game preferences, session duration and general platform usage patterns.
3. How We Use Your Information
Personal information collected is used for the following purposes only:
- Processing account registration and verifying user identity in accordance with licensing requirements.
- Processing financial transactions including deposits and withdrawals through the payment methods provided.
- Providing 24/7 customer support via live chat and email in Malay and English.
- Sending important notifications related to your account, changes to Terms & Conditions or Privacy Policy updates.
- Detecting and preventing fraud, money laundering and platform abuse.
- Complying with legal obligations and reporting requirements to licensing authorities.
- Improving service quality and the overall user experience based on usage pattern analysis.
- Sending promotional information and bonuses, subject to the communication preferences you have set.
boom4d will not use your personal information for any other purpose not stated in this Privacy Policy without first obtaining your explicit consent.
4. Sharing Information with Third Parties
In certain circumstances, boom4d may need to share some user information with the following parties:
- Payment Service Providers: Transaction information required to process deposits and withdrawals is shared only with legitimate and relevant payment processors.
- Game Providers: The minimum technical data required to ensure games function correctly, without directly exposing user identification information.
- Statutory Authorities: When required by law or a valid court order, we may need to disclose certain information to the relevant authorities.
- Technical Partners: Technical infrastructure providers that assist in running the platform, subject to strict confidentiality agreements.
All third parties that receive user information from boom4d are bound by data protection agreements that prohibit them from using that information for any purpose other than what has been specified. boom4d does not sell user information to any party for marketing or advertising purposes.
5. Data Retention Period
boom4d retains users' personal information for as long as the account is active or as long as required to provide services. After an account is closed or terminated, we will retain certain records for the period required to fulfil legal obligations, resolve any outstanding disputes, and for audit purposes by licensing bodies.
Information that is no longer needed will be deleted or anonymised in accordance with established procedures. You may contact our support team via live chat or email to find out more about the retention period for specific categories of information.
6. Information Security
boom4d employs various technical and operational measures to protect users' personal information from unauthorised access, disclosure, alteration or destruction. These measures include:
- Data encryption during transmission using industry-standard SSL/TLS protocols.
- Password storage using irreversible hashing algorithms.
- Strict access controls to ensure only authorised personnel can access sensitive data.
- Continuous system monitoring to detect any suspicious activity or intrusion attempts.
- Regular security assessments to identify and address potential system vulnerabilities.
Although we use the best possible security measures, no system is completely immune. Users are also responsible for keeping their account passwords confidential and not sharing login information with any other party.
7. Cookies and Tracking Technologies
The boom4d website uses cookies and similar technologies to improve the user experience and to allow certain features to function correctly. There are several types of cookies used:
- Essential Cookies: Required for basic platform functions such as login authentication and session security. These cookies cannot be disabled without affecting platform functionality.
- Performance Cookies: Collect information about how users interact with the website to help us improve the platform's design and usability.
- Preference Cookies: Store user preferences such as language and display settings to provide a more personalised experience.
You can manage cookie settings through your web browser. However, disabling certain cookies may affect the functionality and user experience of the boom4d platform.
8. Amendments to the Privacy Policy
boom4d reserves the right to amend or update this Privacy Policy at any time to reflect changes in our business practices, evolving legal requirements, or improvements to the services we offer. Any significant amendments will be communicated to users via in-platform notifications or by email.
The date of the most recent amendment will always be displayed at the top of this document. Continued use of the boom4d platform after an amended Privacy Policy takes effect is considered your acceptance of the latest version of that policy. We encourage users to review this Privacy Policy from time to time.
User Rights Relating to Personal Data
As a boom4d user, you hold the following rights regarding the personal information we store about you.
Right of Access
You have the right to request a copy of the personal information we hold about you at any time.
Right of Rectification
You may request the correction of any information that is inaccurate or incomplete in our records.
Right of Erasure
In certain circumstances, you may request that your personal information be deleted from our systems.
Right to Object
You have the right to object to the processing of your data for direct marketing or promotional communication purposes.
Right to Restriction
You may request that the processing of your data be restricted in certain specified circumstances.
Right to Portability
You have the right to receive your personal data in a machine-readable format for transfer if needed.
Right to Withdraw
Consent given for data processing may be withdrawn at any time, subject to certain terms.
Right to Complain
You have the right to submit a complaint regarding data handling to our support team for follow-up action.
How to submit a request: To exercise any of the rights above, contact the boom4d support team via live chat available 24/7 on the platform or by email at [email protected]. We will process your request within a reasonable timeframe in accordance with applicable legal requirements.
Still Have Questions About Privacy?
The boom4d support team is ready to help you understand your privacy rights. We operate 24/7 in Malay and English to ensure every enquiry is handled properly.